As government websites and social media are heavily relied on by citizens and businesses for a wealth of information, these communications are considered official government publications to which the Freedom of Information Act (FOIA) and Open Records Laws apply. Compliance with these laws ensures government transparency and fair public access to records of interest.
Open Records Laws state the kinds of information must be delivered upon request and outline the required disclosure procedures and formats for expected delivery. Key recordkeeping requirements for compliance include collecting website and social media metadata, preserving content in original file formats, and retaining materials for at least seven years. Though there are a few ways to collect this information, agencies must give careful consideration to the recordkeeping methods used and their resulting quality.
Powered by PageFreezer, an industry leader in website and social media archiving, ProudCity is proud to offer governments archiving services that make it easier to meet these transparency and compliance objectives while ensuring high quality of digital records.
PageFreezer provides automated, daily archiving of website and social media content that collects full metadata, along with a publicly-facing, searchable transparency portal. Social media platforms supported include Facebook, Twitter, Nextdoor, LinkedIn, Tumblr, Google+, Instagram, Pinterest, Flickr, YouTube, Vimeo, Yammer, Chatter and Jabber.
Making efforts to establish itself as a leader in forward-thinking cities, The City of Sacramento is an example of one city making massive efforts to build public trust and give its citizens greater insight into its objectives and operations through its transparency strategy.
Learn more about ProudCity website and social media Archiving powered by PageFreezer at proudcity.com/archiving.