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Plain language

Plain language training and support that helps local governments advance their digital service and delivery skills.


  • Web/digital staff
  • Anyone responsible for internal/external communications


Plain language is writing that is clear, straightforward and concise. It is becoming more of an emphasis for government, especially related to web/digital.


Your readers will understand and get the information they need quickly, with fewer questions and less confusion. It will be easier to translate into other languages, is more accessible and performs better in search results.


Plain language 101


In partnership with Department of Civic Things


  • Anyone who writes content for your organization, including but not limited to your website.


  • Presentation
    • What is plain language and why it’s important
    • How to write using plain language, with examples
    • Free tools and tips
  • Q&A


  • One  one-hour meeting

* Includes up to 20  people per organization

Plain language  201


In partnership with Department of Civic Things


  • Good for people who regularly write or review content for your website and already understand plain language basics. Plain language 101 is a recommended precursor.


  • Workshop
    • Practice writing with plain language
    • Work on your own content
    • Tailored feedback
    • Get real-time coaching


  • Two one-hour meetings

* Includes up to 6 people per organization

How it works

  1. Buy your training (below).
  2. We'll follow up to schedule timing.

Buy now

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