Category: Status

Status update: MyProudCity login issues

Update: The MyProudCity login issues have been resolved and are being actively monitored by Auth0. Update from Auth0: Based on the sustained performance for Auth0 US-1, Support Center, and the Auth0 Dashboard, we have now updated our status to monitoring. We are continuing to closely watch performance in US-1. We will now be moving to … Continued

Ongoing issues with upstream provider Auth0; Administration login temporarily disabled

Yesterday, our authentication upstream provider, Auth0 had a major outage that caused performance issues on the ProudCity Platform for sites with a large number of administrator users logged in and editing the site at once. Late last night, their CEO sent an initial explanation: Earlier today, Auth0 experienced an incident that resulted initially in degraded service, and … Continued