Features 2017-06-13T19:35:35+00:00

Welcome to ProudCity

ProudCity is a software-as-a-service platform that lets governments easily launch and manage digital operations all in one place.

ProudCity

ProudCity Web

Mobile-friendly websites

Mobile-friendly websites

Compatible with all devices:

  • Smartphones
  • Tablets
  • Laptops/desktops
  • TVs
  • Kiosks
Calendars

Calendar

  • Manage events
  • Search and filter by type
  • Save to personal calendars (iCalendar, Google, Outlook, Yahoo!)
  • Google Maps directions
  • Share to social media
Directory

Directory

  • Filter by agency, councils, elected officials
  • People profile pages
  • Contact email, phone, social media
  • See example →
Search

Search

  • Predictive search
  • Multi-site search
  • Granicus integration

ProudCity Search →

Answers

Answers

Watch demo
Content management

Content management

  • Add/edit/delete pages, posts, menus, images, videos
  • Information architecture management
  • News/blogs
  • Calendars
  • Job postings
Watch demo
Social

Social

Connect social media feeds to your website for real-time updates:

  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • and more
GIS/maps

GIS/maps

  • Interactive services map

Vote

Automated voting information:

  • Polling times and locations
  • Issues and referendums
  • Political candidate info

ProudCity Vote →

SEO

  • Search-engine optimized
  • Automatic sitemap.xml generation, submitted to Google/Bing
  • Webmaster tools XML sitemap
  • Structured HTML mark-up

Newsletter

Email newsletter integrations:

  • MailChimp
  • ConstantContact

Analytics

Administrative dashboard access to web analytics (Google Analytics):

  • Pageviews
  • Visitor traffic
  • and more

Data-driven

  • Open application programming interface (API)

Accessible

Designed to meet ADA standards and requirements.

Customize

Manage the appearance of your website branding:

  • Colors
  • Photos
  • Graphics
  • Fonts
  • Page templates
  • Drag and drop customization

Translation

Built-in translation for more than 100 languages:

  • Spanish
  • French
  • Chinese
  • and more

User roles/permissions

Internal users have administrative access to content based on their respective roles:

  • Manager
  • Publisher
  • Author

Integrations

Interoperable with a growing list of third-party services:

  • Stripe
  • Romulus
  • SeeClickFix
  • MailChimp
  • Widget embedding
  • and more

ProudCity Marketplace →

ProudCity Service Center

ProudCity Service Center

Easily add your government services:

  • Facebook page
  • Standalone mobile app
  • Embedded widget on an existing website

ProudCity Service Center →

ProudCity Payments

ProudCity Payments

Easily create online payments for:

  • Parking tickets
  • Permits
  • Registrations
  • and more

ProudCity Payments →

ProudCity Forms

ProudCity Forms

Create online forms for any need:

  • Payments
  • Permits
  • Registrations

ProudCity Forms →

ProudCity Onboarding

  • Dedicated ProudCity Ambassador
  • Training and support

ProudCity Onboarding →

ProudCity Care

ProudCity Care
  • 24/7 support tickets (48-hour response time)
  • online chat (8 a.m. to 7 p.m. Eastern Time)
  • 24/7 self-reference public documentation

ProudCity Care →

ProudCity Safe

ProudCity Safe

Secure

  • HTTPS SSL encryption (Let’s Encrypt)
  • User authentication (Auth0)
  • Compliant with PCI Security Council standards

ProudCity Safe →

Software support and maintenance

  • Bi-weekly platform software releases
  • Security hotfixes deployed immediately
  • Technical support available 9 a.m. to 6 p.m. U.S. Pacific Time daily

ProudCity Safe →

Hosting

  • 99.9% monthly average up-time
  • Upstream provider: Google Cloud

ProudCity Safe →

Back-up and disaster recovery

  • Nightly database/files back-ups stored in secondary data center for one week
  • Weekly back-ups (every Sunday) stored for five weeks
  • Manual back-ups serviced via customer support ticket
  • Continuous monitoring for vulnerabilities (code, administrator access, backup verification)
  • Third-party monitoring service pings website up-time every five minutes with a 30-second threshold

ProudCity Safe →

ProudCity Archiving

Archiving

  • Metadata backed website and social media archiving
  • Comply with FOIA and open records retention laws
  • Records management and data authenticity

ProudCity Archiving →

Note: Premium partner offering not included in base ProudCity subscription.