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Archives: FAQs

How do I contact certified service providers?

You can reach out to certified service providers directly or via the contact form on their respective pages. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, LinkedIn and … Continued

What is the pricing for certified service provider services?

Each service partner has their own pricing model that ranges from hourly to  flat fee agreements, based on the arrangement. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, … Continued

How much does it cost to get certified?

Participation in the ProudCity Certified Service Partner program is free at this time. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, LinkedIn and elsewhere. proudcity.com

What is the certification process?

ProudCity Certified Service Partners go through a process to verify they have a strong understanding of content strategy and implementation — including structured content, plain language and accessibility best practices. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. … Continued

How does ProudCity calculate pricing for city websites?

ProudCity prices city websites based on official U.S. Census Bureau population data. The standard subscription plan is a penny a resident a month, but there is a minimum threshold for smaller municipalities. Get a city government website quote. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects … Continued

Does ProudCity offer monthly and annual subscription plans?

Yes, ProudCity offers monthly and annual subscription options. Learn more about ProudCity Plans. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, LinkedIn and elsewhere. proudcity.com

What if we can’t commit that much time?

Municipalities with staffing constraints often work with our partner, Department of Civic Things, whose focus is government: Content design Content creation Content coaching ProudCity Onboarding implementation Depending on the extra support you want or need, Department of Civic Things can scope out how much they can augment or complement your onboarding team. ProudCityProudCity is a digital … Continued

What formats can I publish my meeting agendas/minutes in ProudCity Meetings?

You can publish meeting agenda and minutes in both text/HTML and portable document format (PDF) Luke Fretwell Luke Fretwell is co-founder and CEO of ProudCity. Connect with him on LinkedIn, Twitter and email at [email protected]. Learn more about ProudCity digital government solutions and follow us on Twitter, Facebook, LinkedIn and subscribe to our newsletter. proudcity.com

Does ProudCity Meetings work with YouTube?

Yes, ProudCity Meetings lets you easily embed YouTube videos of public meetings into the respective meeting. Luke Fretwell Luke Fretwell is co-founder and CEO of ProudCity. Connect with him on LinkedIn, Twitter and email at [email protected]. Learn more about ProudCity digital government solutions and follow us on Twitter, Facebook, LinkedIn and subscribe to our newsletter. proudcity.com

Can I add audio recordings of meetings using ProudCity Meetings?

Yes, ProudCity Meetings allows for audio embedding using our SoundCloud integration. Luke Fretwell Luke Fretwell is co-founder and CEO of ProudCity. Connect with him on LinkedIn, Twitter and email at [email protected]. Learn more about ProudCity digital government solutions and follow us on Twitter, Facebook, LinkedIn and subscribe to our newsletter. proudcity.com

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