#digitalgovtip shares quick advice to inspire, empower and help governments move their digital efforts forward.
Over the years, I’ve read many of the books published on digital government. Here are the ones I recommend — from leadership to IT to communications teams to civic hackers to govtech-focused entrepreneurs — to best understand strategic and cultural aspects of what it means to lead with a digital first approach to public service.
Start-Up City: Inspiring Private and Public Entrepreneurship, Getting Projects Done, and Having Fun
Former Chicago and District of Columbia transportation head Gabe Klein highlights eight lessons leaders should follow when building innovative approaches to better cities, including accepting failure, managing by metrics, budgeting creatively, always believe there’s a way, focus (aggressively) on marketing, branding and communications, cultivate public-private relationships, plan for external disruption and how to address them when they arise.
Start-Up City: Inspiring Private and Public Entrepreneurship, Getting Projects Done, and Having Fun, Gabe Klein
Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia
An excellent historical perspective on urban planning as a discipline, the roles and philosophies of its founders, as well as in-depth insight into the new players, from big vendors to civic hackers, emerging to stake a claim in what smart means for the city of the future.
Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia, Anthony Townsend
Citizenville: How to Take the Town Square Digital and Reinvent Government
Accessible, big picture take from California Lt. Gov. Gavin Newsom on what’s being done through open data and collaboration and other new technologies that are powering a new wave of government IT.
Citizenville: How to Take the Town Square Digital and Reinvent Government, Gavin Newsom, Lisa Dickey
The Responsive City: Engaging Communities Through Data-Smart Governance
Discusses the influence and importance of data in managing more effectives cities.
The Responsive City: Engaging Communities Through Data-Smart Governance, Stephen Goldsmith, Susan Crawford
Innovative State: How New Technologies Can Transform Government
Highlights how the Obama Admnistration baked in technology innovation in the context of Aneesh Chopra’s time as U.S. chief technology officer.
Innovative State: How New Technologies Can Transform Government, Aneesh Chopra
Delivering on Digital: The Innovators and Technologies That Are Transforming Government
Perfect for public sector technology practitioners, especially governments who don’t have the resources to contract with a high-end consulting firm to build out a holistic strategy on their own.
Delivering on Digital: The Innovators and Technologies That Are Transforming Government, William D. Eggers
CIO Leadership for Cities and Counties: Emerging Trends and Practices
Aimed specifically at public sector IT leaders and addresses the comprehensive issues related to government technology, including data, governance, security, contracting, cloud, planning, consolidation, performance measurement and more.
CIO Leadership for Cities and Counties: Emerging Trends and Practices, Public Technology Institute
Open Data Now: The Secret to Hot Startups, Smart Investing, Savvy Marketing, and Fast Innovation
Deep-dive into open data’s role in empowering the data-driven economy and the entrepreneurs and ventures behind it, and why governments should increase resources and energy towards it.
Open Data Now: The Secret to Hot Startups, Smart Investing, Savvy Marketing, and Fast Innovation, Joel Gurin
Beyond Transparency: Open Data and the Future of Civic Innovation
Holistic take on open data from multiple leaders in the open government movement.
Beyond Transparency: Open Data and the Future of Civic Innovation, Brett Goldstein, Lauren Dyson
Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in The Networked World
An academic but important understanding of how government is leveraging social media, and why it should embrace it as a crucial means of communicating and engaging residents and citizens.
Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in The Networked World, Ines Mergel
The Open Organization: Igniting Passion and Performance
Red Hat CEO Jim Whitehurst shares how leaders can be more authentic, talking openly about challenges and addressing them through a system based more on those, internally and externally, who have the most to offer. It’s an inspiring read, one most appropriate for elected officials and public sector leaders.
The Open Organization: Igniting Passion and Performance, Jim Whitehurst
Open Government: Collaboration, Transparency, and Participation in Practice
One of the original books that ushered in the open government movement that’s still worthwhile as a foundation for why transparency and open data are fundamental and important.
Open Government: Collaboration, Transparency, and Participation in Practice, Daniel Lathrop, Laurel Ruma
The Foundation for an Open Source City
A practical guide for city leaders engaging with local civic technologists, as well as a blueprint for the latter in creating an organic culture of collaboration.
The Foundation for an Open Source City, Jason Hibbets
How to Talk to Civic Hackers
Current 18Fer, former Philadelphia Chief Data Officer and civic hacker icon Mark Headd’s guide to to help government officials best engage with community technologists.
How to Talk to Civic Hackers, Mark Headd
Civic Apps Competition Handbook: A Guide to Planning, Organizing, and Troubleshooting
Much of the tactical elements of civic apps competitions have evolved since this was published, but still a helpful understanding of the importance and role of this type of program and how governments can encourage and lead on this front.
Civic Apps Competition Handbook: A Guide to Planning, Organizing, and Troubleshooting, Kate Eyler-Werve, Virginia Carlson
ProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments.
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