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Archives: FAQs

What data does ProudCity Analytics show?

Total visitors (by channel, location, device) Total impressions Total clicks Unique visitors from search Top visited content Top search queries for your site ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with … Continued

Does ProudCity Analytics integrate with Google Analytics?

Yes. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, LinkedIn and elsewhere. proudcity.com

Why is open source important to government?

Scales digital services. Keeps systems secure. Lessens vendor lock-in. Saves taxpayers money. Fosters open innovation. Opens government tech talent. ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with us on Twitter, LinkedIn … Continued

What does the Cybersecurity & Infrastructure Security Agency say about open source?

Cybersecurity & Infrastructure Security Agency: “Open source software is widely used across the federal government and every critical infrastructure sector.” “We also actively contribute by open sourcing much of our code via our ‘open-by-default’ software development policy.” ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of … Continued

What does the U.S. Department of Defense say about open source?

U.S. Department of Defense: “Nearly every popular software product relies heavily on open source software.” “There are great benefits to be gained in reliability, performance, and security.” ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our … Continued

How does ProudCity support local government website security?

How ProudCity takes much of the website security burden off local government: Privacy (HTTPS/HSTS) Multi-factor authentication (MFA) Denail of service (DDOS) attacks Payment card industry (PCI) compliant Regular software updates Back-ups Vulnerability reporting ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, … Continued

Why is onboarding important?

Onboarding gives staff members valuable, hands on, learning-by-doing experience that fully empowers them to manage services on their own. Onboarding: Saves government from spending money on expensive consultants in the long run. Trains staff to do the work, so that they can do it on their own at any time. Increases the opportunity for staff … Continued

How much is ProudCity Onboarding?

ProudCity Onboarding is a one-time fee calculated at 20 cents per resident. There is a minimum charge of $4,000 (for population under 20,000). ProudCityProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments. Subscribe to our newsletter or connect with … Continued

What is an onboarding team?

Core group (or person)  of service leaders in your organization Includes product owner Small, diverse, agile team (akin to special projects group who are brought together to accomplish an important goal for the larger organization) Works beyond the group to represent the different services, departments and community as a whole Gets hands on, individualized coaching … Continued

How does onboarding work?

Within 90 days, you will launch your new digital government services. During the 90-day onboarding process, your ProudCity Ambassador will guide you through weekly training and manageable task assignments (two forty-five minute sessions a week). In 30 days, you will be trained on the basics and ready to experiment and test new ideas. In 60 … Continued

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