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ProudCity Academy

Training and development that helps local governments advance their digital service and delivery skills.

How do I create a parent category for my answers content?Help

Go to the dashboard Click on ‘Answers’ on the left navigation bar Click on ‘FAQ Topics’ on the left navigation bar Create a parent category If you have filled out the ‘Answers’ worksheet, all the H3 headings will be ‘Parent categories’ Write the parent title in the ‘Name’ section Set up the icon for your...

Local governments can now get .gov domains for free. Here's how.

Price for access to an official .gov domain previously was $400 per year, which many local governments deemed too expensive and prohibitive to obtain.

How a New York village teamed with a fresh-out-of-college graduate to launch its new website in 90 days

After 15 years with the same village website, Rye Brook, New York, didn’t want to waste time or money on a digital upgrade.

How do I upload images or media?Help

Upload Whether you’re using the featured image or the add media feature you upload your files to ProudCity just like you would attach a file to an email. Once you have selected and uploaded a file, make sure to fill in the file details: title, caption, alt text and description. This will help with...

Proudly serving ELGL and the local government community

We’re proud to begin working closely with ELGL and the local government leadership community on its future website. True to our BETA approach to launching government websites, we’ve started with a minimum viable product and will continue to iterate based on community feedback and strategic input from the ELGL leadership team. In the near future,...

Government website search

ProudCity Search is a powerful search tool for government websites.

How to set up your Google Analytics accountHelp

Google Analytics is a free tool that helps you track how people use your website. It can tell you things like how many people visit your site, how long they stay, what pages they visit, and where they're coming from. To set up Google Analytics: Go to the Google Analytics website and sign in using...

Introducing ProudCity Plans

ProudCity now offers offers four plans that meet the needs of agencies and governments of all sizes.

New ProudCity theme enhancements make it easier, faster to launch city government websites

Based on our work with cities, we’ve updated our default website theme to make it easier, faster and cheaper for municipalities to launch city government websites.

Instant, one-click government website quote

City governments can now get instant, self-generated pricing on websites through ProudCity’s new city government website quote tool.

How to set up CloudflareHelp

Website performance -- the speed in which web pages are downloaded and displayed on a user's web browser -- should be a primary consideration when delivering great digital government services. Cloudflare offers a free service that helps to address key areas of performance, including: Security: Firewall, DDoS protection, rate limiting, bot management, VPN Performance: Intelligent...

Government documents

ProudCity Documents makes it easy for governments to publish PDFs.

Government forms

ProudCity Forms makes it easy to create and manage secure, mobile-friendly online government forms.

‘Not Secure’: What government needs to know about HTTPS website security and the Google Chrome October deadline

Protecting user privacy is an important aspect and duty of any public service organization, and Hypertext Transfer Protocol Secure (HTTPS) is a fundamental component of online digital government security. In this context, it’s important to note that, starting in October 2017, visitors to non-secure government website forms using Google Chrome will receive a “Not secure”...

StateScoop: 'Four mistakes local governments should avoid when buying a website'

StateScoop featured our new Guide to Buying Government Websites.

Tour our government website demo

Before governments fully commit to software purchases, they must have full visibility into the technology products they will use to serve their communities. This includes a: publicly-accessible, web-based demo and free, hands-on trial ProudCity offers governments both. To further support this commitment, we’ve significantly updated our public government website demo that showcases what a great...

Plain language

Plain language training and support that helps local governments advance their digital service and delivery skills.

Project managing your new city website launch

Last week, as part of ELGL's Technology Efficiency series, we led a webinar on the project management platform Trello. For the training, we created a "New city website launch" board template to show how cities can use Trello in the context of launching a new website. The board includes lists, cards and checklists related to...

Fonts and government websitesHelp

When choosing fonts and typography for your government website, it’s important to account for aesthetics and accessibility. Terms There are three key terms you should know to better understand the font landscape: Fonts: Typeface style used to display text, numbers, characters, glyphs (ex: Lato, Merriweather) Font family: Fonts categorized by certain characteristics (ex.: sans-serif, serif,...

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