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How much does it cost to get certified?

Participation in the ProudCity Certified Service Partner program is free at this time.

How much is a .gov domain?Help

Registering a .gov domain with the Cybersecurity & Infrastructure Security Agency is free to all U.S. based government entities. There is a one-time service fee for ProudCity DotGov set-up and configuration.

Should I upload video or audio files?Help

ProudCity recommends that video and audio be posted through a free online account like YouTube. These services automatically make video streamable to mobile devices, and will easily reach the broadest audience. YouTube has the additional benefit of being consumable by the home page Social Wall.

How do I get support from ProudCity?Help

ProudCity Platform customers receive three types of support: Public knowledge base (ProudCity Help) 24/7 ticketing (48-hour response time) Learn more about ProudCity Care.

How can I add ProudCity Vote to my government website?Help

Adding ProudCity Vote to your city website is free and easy. Just copy the embed code and paste it into any page on your website: <iframe style=”width: 100%; height: 1000px; border: 0;” src=”https://vote-embed.proudcity.com” width=”300″ height=”150″></iframe>

Why and how to compress PDFsHelp

Overview Portable document format (PDF) files are often used by governments to upload meeting agendas, minutes and other official public documents. Why it matters Government PDFs can be large in file size. Reducing PDF sizes makes it easier for the public to access them. This is more true for people with slow internet connections. What...

Who hosts the .gov domain name?Help

The Domain Name System (DNS) is an internet service that translates your domain name (i.e. yourname.gov) into an IP address. This makes it possible for people to access your website by typing in the domain name instead of the website’s IP address. This is often done through your domain registrar, like GoDaddy or NameCheap. Since...

How is ProudCity different from other government website providers?

ProudCity provides digital government software like websites, online payments, online forms, and more, to cities of all sizes. Because we are newer than many companies that have been around for decades, we often get asked how we’re different from traditional vendors that offer local government website services. Here’s how we’re different: We get better over...

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Work with us at ProudCity.

Introducing three new features: Post Expiration, Post Duplication and Media Folder Management

The ProudCity 1.62.0 Release includes three new plugins that we are excited to introduce to the Platform: Post/Page Expiration Post/Page Duplication Media Folder Management Post Expiration At the bottom of the right sidebar of the Create/Edit Content Page, you will see a "Post Expirator" block. Check the box select a date and time and choose...

What is Google Analytics (and Google Analytics 4)?Help

Google Analytics is a free tool that helps you track how people use your website. It can tell you things like how many people visit your site, how long they stay, what pages they visit, and where they're coming from. Google is launching Google Analytics 4 (GA4) as an upgrade to its current analytics platform,...

How ProudCity is different

We often get asked how we’re different from traditional vendors. Here’s how.

Digital government security with ProudCity

Anytime you store sensitive data, security must be the utmost concern, and here at ProudCity, we are serious about security. This is especially true in today's climate, where a security breach at the Federal Office of Personnel Management compromised sensitive information from over 21 million employees (and their families) that had undergone federal background checks, and there have...

Now available: 2021 Local Government Website Buying Guide

We're proud to publish our updated 2021 Local Government Website Buying Guide.

Webinar: Online Government Forms and Payments

Join ProudCity, ELGL and Stripe on October 4 for a free Online Government Forms and Payments webinar to discuss how local governments can provide accessible, secure online forms and payments to those they serve. Topics Accepting mobile and accessible payments Setting up online forms and payments in minutes Security standards and protocol Reporting and compliance...

Free city website: Apply for the ProudCity Pilot Program

The ProudCity Pilot Program gives cities a chance to collaborate closely with ProudCity and test and give feedback on new product developments. Cities receive one year of free ProudCity services, and we work directly with pilots to assess their current digital systems, how they can be optimized, and then help them quickly onboard to our...

Fireside Chat: Empowering Effective Digital Government from the Top

Join ProudCity and ELGL on November 29 for a free Empowering Effective Digital Government from the Top fireside chat to discuss how the City of San Rafael embraced a new approach to leadership and enabled a holistic approach to iterative, proactive, digital public service. Topics Building and empowering the internal team to effectively execute digital...

Get your .gov domainHelp

About .gov The .gov registry program is the service where U.S. government entities — from federal agencies to local municipalities — can obtain and manage .gov domains. The program is managed by the U.S. Department of Homeland Security's Cybersecurity and Infrastructure Security Agency. Why .gov Verifies an official U.S. government website Helps the public identify...

Slides: Rules for great city websites

Slides from our 'Rules for great city websites' webinar with ELGL are now available. Feel free to contact me at [email protected] if you have questions or would like to discuss further. [slideshare id=62628688&doc=rulesforgreatcitywebsites-160601183233]

Digital government news from ProudCity (August 2022)

Latest digital government news from ProudCity.

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