StateScoop: ‘New Facebook-powered tool delivers city services, expands civic inclusion’

StateScoopStateScoop featured the launch of the ProudCity Service Center:

Residents now can, through a city’s Facebook page, pay their property taxes and parking citations. They can report 311 service issues like graffiti, potholes and abandoned vehicles, while also having a channel to get department information and deliver feedback. The app does this by condensing department links and forms into a tabbed box that fits right beneath the featured profile image.

The app uses responsive design to fit its tappable icons on mobile screens, too. Mobile accessibility is convenient, but it’s especially helpful for inclusion. That’s one of the reasons the city of San Rafael, California, included the tool officially this month as part of a website relaunch through ProudCity’s web platform, which — similar to services like Weebly — provides cities and counties enterprise-level websites with modern styling and functionality.

Full story: New Facebook-powered tool delivers city services, expands civic inclusion

By | 2017-05-22T21:13:39+00:00 December 16th, 2016|Government social media, News, Press, ProudCity Service Center, San Rafael, Calif.|

About the Author:

Luke Fretwell is co-founder and CEO of ProudCity. Connect with him on LinkedIn, Twitter and email at [email protected]. Learn more about ProudCity digital government solutions, follow us on Twitter, Facebook, LinkedIn and subscribe to our newsletter.