ProudCity Quote for Auburn, GA

Quote

From:

Quote number: 190158

To:City of Auburn
Auburn, GA

Issued:05/07/2025

Valid until:08/05/2025

Subscription	Unit Price	Total
ProudCity Standard Plan ProudCity Web ProudCity Service Center ProudCity Forms ProudCity Documents ProudCity Payments ProudCity Care ProudCity Safe	$0.01 per resident/month 7,524 pop.* (Minimum $150/month)	$150 (per month)
	Subtotal	$1,800 (per year)

Onboarding (optional)	Unit Price	Total
ProudCity Onboarding Personalized on-boarding	$0.20 per resident (7,524 pop.*) (Minimum $4,000)	$4,000 (one time)

Totals		Total
Year One Total ProudCity Standard Plan: subscription ProudCity Onboarding: one-time		$5,800 (year one)
Ongoing Annual Subscription Total ProudCity Standard Plan		$1,800 per year (after year one)

*Based on 2010 U.S. Census population data

Add-ons (optional)

Meetings*	Subscription: $600/year Onboarding: $500 (one-time) Includes: ProudCity Meetings * With purchase of ProudCity Standard plan
Meetings stand-alone**	Subscription: $600/year Onboarding: $2,000 (one-time) Includes: ProudCity Meetings ** Without purchase of ProudCity Standard plan
Search Plus	Subscription: $200/month (subscription) Onboarding: $500 (one-time) Search Standard Multi-site search Granicus integration
Search+Docs	$100 per month (up to 200 documents) $150 per month (up to 600 documents) $300 per month (up to 1200 documents) 1,200 or more documents (will fall into enterprise pricing) $100 per month add-on to increase to 50MB file upload $100 per month add-on to increase search index to 50MB Search Standard Searchable PDF content Filtered search Multi-site document search
Documents***	Free Unlimited files (under 25 MB per file) Increase to 50 MB file upload - $50/month add-on *** With purchase of ProudCity Standard plan
Notifications	Subscription: $200/month Onboarding: $500 (one-time) Subscribe to specific pages for updates (news/documents) Unlimited pages Updates emailed automatically Integrates with Mailchimp, Constant Contact
Subsites	Subscription: $100/month per subsite Onboarding: $1,500 (one-time) Separate, standalone website(s) Same platform/process Discounted subscription Administrative permissions
Payments	Credit card processing fee: 3% + $0.30 per successful transaction

Auburn Proud

Welcome to the future of Auburn digital government.

ProudCity offers a fresh approach to supporting local government digital services:

People-focused, accessible experience
Continuous empowerment, training and support
Network of local governments, building together
Technology that continuously improves

ProudCity promise

We will always:

Adhere to the highest digital government standards
Serve you with honesty, empathy and humility

We're ready to join you and proudly serve Auburn.

Team ProudCity

About ProudCity

ProudCity is a platform that makes it easy and cost-effective to launch and manage local digital government operations, including websites, meetings, online forms and payments.

ProudCity serves local governments across the United States, including townships, boroughs, cities, agencies, utilities and government-focused non-profit organizations.

Government Technology named ProudCity one of ‘5 to Watch’ in 2016 and has been included in its esteemed GovTech 100 list of top government technology companies since 2017. ProudCity has been featured in TechCrunch, Government Technology, StateScoop, NextGov, Government Computer News and Route Fifty.

Government Technology said of ProudCity, “The future is here, and it’s a lot simpler.”

ProudCity was founded in 2015.

Learn more: proudcity.com/about

ProudCity Network

A collaboration between ProudCity and our government partners that helps us continuously improve our platform for them and the people they serve.

Network

The ProudCity Network is made up of:

Local governments (that ProudCity serves)
ProudCity (design/technology experts)

Network effect

All local government digital services in the ProudCity Network continuously improve by:

Government partners giving product feedback to ProudCity
ProudCity building that feedback into the ProudCity Platform

Continuous improvement

Based on this collaboration, we release regularly scheduled updates that include:

New features
Product enhancements
Bug fixes
Security updates

Learn more: proudcity.com/network

Solutions

ProudCity makes it easy for Auburn to launch and manage your digital government services.

This includes government-focused:

Websites (ProudCity Web)
Content management (ProudCity CMS)
Documents (ProudCity Documents)
Meetings (ProudCity Meetings)
Forms (ProudCity Forms)
Payments (ProudCity Payments)
Security (ProudCity Safe)
Support (ProudCity Care)
Onboarding (ProudCity Onboarding)
Marketplace (ProudCity Marketplace)

Learn more: proudcity.com/solutions

Websites

ProudCity Web makes it easy for Auburn to launch secure, accessible websites.

Domain	Custom domain mapping (ex: cityofsanrafael.org)
Accessibility	WCAG 2.0 AA Details: ‘Accessibility’ section below
Mobile-enabled	Smartphones Tablets Laptops Desktops TVs Kiosks
Search	Predictive, type-ahead search Search all site content Category filters
Answers	Search/category filter for FAQs
Departments	Standardized department pages/subpages
Directory	Agency/department, councils, staff, electeds filters People profile pages (photo, bio, social) Contact email, phone, address, fax
Calendar	Search/filter by event type Save to calendars ( iCal, Google, Outlook, Yahoo!) Directions Share to social media
Social media integration	Facebook Twitter YouTube
Search engine optimization	Webmaster tools XML sitemap Automatic sitemap.xml generation Sitemap submitted to Google/Bing Structured HTML mark-up
Alert bar	Site-wide emergency alert bar Color variations Customizable, editable text area
Browser compatibility	Chrome Safari Firefox Bing Tor

Content management

ProudCity CMS lets Auburn easily manage all aspects of your website content.

Number of pages	Unlimited
Licenses	Unlimited
Roles/permissions	Admin Editor Author
Publish/manage	Pages News posts Events Frequently asked questions Departments Documents Jobs
Editors	Pagebuilder (drag and drop customization) Visual (WYSIWYG) Text (HTML)
Design	Site branding (logo/colors/fonts) Pre-built page templates Customized page design Text modification (bold, italics, etc.) 30+ drag-and-drop widgets
Navigation	Menus Breadcrumbs
Media	Images (graphics/photos) Videos Documents (PDFs)
Embedding	Documents iFrame (audio/video/media/social media/third party)
Timing	Schedule (content publish/delete dates) Version management
Links	Redirects Broken link checker
Newsletter integration	MailChimp Constant Contact
Data	100% ownership 100% export (content and code)
Analytics	Analytics dashboard Integrated with Google Analytics

Documents

ProudCity Documents makes it easy for Auburn to publish online documents.

Files	Unlimited (under 25 MB per file)
Example uses	Document lists Meetings Agendas Reports
Management	Organize by folder
Embedding	PDFs Single/multiple pages
Search	Document title search

Meetings

ProudCity Meetings helps Auburn publish and manage meeting minutes, agendas and videos.

Publish	Agendas Minutes Videos (YouTube) Contact information
Formats	Text/HTML PDF
Design	Customize council, board, etc., meetings pages Add meetings widget to any page List upcoming meetings Display past meetings archive
Timestamping	Bookmark timestamps in YouTube videos
Search	Search meeting agendas/minutes from site search (advanced search with ProudCity Search+Docs)

Forms

ProudCity Forms makes it easy to create and manage secure, mobile-friendly online forms.

Number of forms	Unlimited
Example uses	Payments (fines, tickets) Permits Issue reporting Job applications Subscriptions (alerts, newsletters) Public record requests
Accessibility	WCAG 2.0 AA Keyboard tabbing Form labeling Aria attributes
Mobile-enabled	Smartphones Tablets Laptops Desktops TVs Kiosks
Manage	Add/edit/delete forms Drag-and-drop form builder Confirmation pages / emails Post same form in multiple pages
Documents	File uploads, attach documents to forms Associate digital forms with print versions
Data	Forms manager dashboard Download form submissions to .xls/.csv
Payments	PCI compliant credit card processing
Integrations	ProudCity Payments MailChimp ConstantContact

Payments

ProudCity Payments makes it easy to set up and manage Auburn web and mobile payments.

Number of payment forms	Unlimited
Example uses	Permits Tickets/fines Event registrations Taxes
Compliance	PCI compliant
Credit cards	Visa Mastercard American Express + more
Manage	Dashboard of payments, payouts, transactions Notifications (customized confirmation emails) Recurring payment transactions Issue refunds
Data	Viewable/downloadable reports

Security

ProudCity Safe guarantees Auburn has a comprehensive approach to web security.

Encryption	100% HTTPS SSL
Up-time	99.9% monthly average
Software updates	Every two weeks Security vulnerabilities released immediately
Authentication	Secure user storage authentication
Back-up / recovery	Daily database/files back-ups stored in secondary data center for one week Weekly back-ups (every Sunday - stored for five weeks) Manual back-ups via customer support ticket
Monitoring	Third-party monitoring (pings website up-time every five minutes with a 30-second threshold) Continuous monitoring for vulnerabilities (code, administrator access, backup verification)
DDOS	Distributed denial-of-service protection
Hot fixes	Serious vulnerabilities released immediately

Support

ProudCity Care ensures Auburn gets the customer support you need.

Documentation	24/7 public knowledge base Help videos Documentation (help.proudcity.com) Self-service guides (help.proudcity.com/guides) Frequently asked questions
Ticketing	U.S. based Monday-Friday (within 24 hours) Weekends/holidays (within 48-hours)
Emergency	Expedited

Onboarding

ProudCity Onboarding streamlines Auburn new website launch.

Includes	Digital government training for all technology backgrounds Accessibility best practices training Open culture coaching/mentorship Project management, launch support ProudCity platform training Hands-on, collaborative customization
Training	24 hours of experienced based training sessions
Timeline	Within 90 days, you will launch your new website. By Day 30: Be trained on the basics and ready to experiment and test new ideas. By Day 60: Be fully trained and ready for public feedback on your test website. By Day 90: Confidently launch your new live website. After 90 days: You’re fully onboarded and get ticketing support and product upgrades.

Accessibility

Conformance	WCAG 2.0 AA ProudCity Voluntary Product Accessibility Template
Statement	ProudCity accessibility statement
Tools	ProudCity Accessibility Checker (PAC)
Content	Skip links to primary page elements, website sitemap Keyboard tabbing Text resizing Required image "alt" tags Forms labeling, aria attributes Semantic markup and aria descriptors on UI components (icons, etc.)
Testing	Pa11y Web Accessibility Evaluation (WAVE)
Contact	[email protected]

Technical specifications

ProudCity is powered by modern, open technologies.

Hosting	Google Cloud Kubernetes Docker
Infrastructure	Linux Apache MySQL PHP
Encryption	Let’s Encrypt
Authentication	Auth0
Search	Elasticsearch
Front-end	Bootstrap Font Awesome
Content management	WordPress
Data	WordPress REST API
License	GNU Affero GPL license, version 3

Proudly serving Auburn, GA

Quote

Subscription

Onboarding (optional)

Total

Add-ons (optional)

Meetings*

Meetings stand-alone**

Search Plus

Search+Docs

Documents***

Notifications

Subsites

Payments

Auburn Proud

ProudCity promise

About ProudCity

ProudCity Network

Network

Network effect

Continuous improvement

Solutions

Websites

Domain

Accessibility

Mobile-enabled

Search

Answers

Departments

Directory

Calendar

Social media integration

Search engine optimization

Alert bar

Browser compatibility

Content management

Number of pages

Licenses

Roles/permissions

Publish/manage

Editors

Design

Navigation

Media

Embedding

Timing

Links

Newsletter integration

Data

Analytics

Documents

Files

Example uses

Management

Embedding

Search

Meetings

Publish

Formats

Design

Timestamping

Search

Forms

Number of forms

Example uses

Accessibility

Mobile-enabled

Manage

Documents

Data

Payments

Integrations

Payments

Number of payment forms

Example uses

Compliance

Credit cards

Manage

Data

Security