Category: Government websites

Training: How to write better government content

Clear communications – for internal or public consumption – is at the heart of good government. Writing better content eliminates confusion, saves time and resources and delivers a better overall government experience. Department of Civic Things and ProudCity are proud to collaborate on new training to support local governments in plain language, both for online … Continued

Kitchen sink digital public service: Why it’s important for local governments to diversify technology vendors

A challenge we often see with how some local governments manage digital services is that they rely on one company to do everything. An example of one company doing most or all of this includes: Websites (and content management systems) Meetings (particularly meetings management) Customer relationship management (311) Newsletters Permitting Chat bot Accessibility add-ons Custom … Continued

Now available: 2021 Local Government Website Buying Guide

We’re proud to publish our updated 2021 Local Government Website Buying Guide. The guide is available in web format and in a Google Doc, which can be downloaded as a PDF. Feel free to add your comments and ideas to the Google Doc to help make it better. It includes a checklist, do’s and don’ts, … Continued

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